Capgemini Hiring 2026 | Associate Software Engineer | Bangalore | Experienced Professionals | Apply Now

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Capgemini Hiring – Associate Software Engineer Opportunity

Capgemini is hiring for the position of Associate Software Engineer in Bangalore, Karnataka, India. This is a permanent opportunity for experienced professionals who have an interest in technical support, helpdesk operations, troubleshooting, and customer or user support.

The role is focused on a voice-based technical support/helpdesk profile. Candidates should have good communication skills, basic computer knowledge, familiarity with MS Office applications, and be comfortable working in 24/7 rotational shifts.

About Capgemini

Capgemini is a global technology and consulting organization providing services across technology, engineering, digital transformation, and business operations. The Associate Software Engineer opportunity provides candidates with exposure to technical support and user-facing technology services in a professional environment.

Job Details

Company: Capgemini
Position: Associate Software Engineer
Location: Bangalore, Karnataka, India
Job Type: Permanent
Experience Level: Experienced Professionals
Ref. Code: 538629
Work Shift: 24/7 Rotational Shifts
Salary: Not Disclosed

Eligibility Criteria

Good communication skills.
Willingness to work in a helpdesk call-taking profile.
Willingness to work in 24/7 rotational shifts.
Basic understanding of computers.
Basic understanding of MS Office applications.
Previous helpdesk experience is an added advantage.
Candidates should be comfortable with a voice-based technical support role.
Ability to communicate effectively with customers or users.
Good problem-solving and troubleshooting skills.

Job Description

As an Associate Software Engineer, candidates will work in a technical support and helpdesk environment. The role involves assisting users or customers, understanding technical issues, performing basic troubleshooting, and providing appropriate support through a voice-based process.

Candidates should be comfortable handling helpdesk calls and communicating with users to understand and resolve technical issues. The role also requires flexibility to work in 24/7 rotational shifts.

Key Responsibilities

Provide L1 technical support to users or customers.
Handle helpdesk calls and voice-based technical support requests.
Understand and document user-reported technical issues.
Perform basic technical troubleshooting.
Assist users with common computer-related issues.
Provide support related to basic applications and MS Office where applicable.
Communicate clearly and professionally with customers or users.
Identify problems and provide appropriate first-level assistance.
Escalate issues when they require additional technical support.
Follow established support processes and procedures.

Key Skills Required

L1 Technical Support
Voice Process
Helpdesk Support
Basic Computer Knowledge
MS Office
Technical Troubleshooting
Communication Skills
Customer / User Support
Problem Solving

Technical Support Skills

Candidates should have a basic understanding of computers and common software applications. Knowledge of MS Office and basic troubleshooting concepts can help candidates perform effectively in an L1 technical support environment.

Communication Skills

Since this is a voice-based technical support role, candidates should have strong verbal communication skills and be comfortable interacting with users or customers over calls. The ability to understand problems, ask relevant questions, and explain solutions clearly is important.

Helpdesk & Customer Support

The position involves working in a helpdesk call-taking profile and supporting users with technical issues. Previous helpdesk experience is an added advantage, although candidates should primarily be comfortable with the responsibilities associated with voice-based technical support.

Work Shift

The position requires candidates to be willing to work in 24/7 rotational shifts. Candidates should be comfortable with rotational working schedules as part of the technical support/helpdesk environment.

Selection Process

The selection rounds are not specified in the provided job posting. Candidates should follow the recruitment instructions provided by Capgemini during the hiring process.

Why Apply for Capgemini?

Opportunity to work with a global technology organization.
Permanent employment opportunity.
Exposure to L1 technical support and helpdesk operations.
Opportunity to develop technical troubleshooting skills.
Opportunity to improve professional communication and customer support skills.
Experience working in a structured technology support environment.
Opportunity to develop knowledge of IT support processes and best practices.

Who Should Apply?

This opportunity is suitable for experienced professionals who are interested in technical support, helpdesk operations, voice-based customer support, and troubleshooting.

Candidates with basic computer knowledge, MS Office knowledge, good communication skills, and previous helpdesk experience can consider applying. Candidates should also be comfortable working in 24/7 rotational shifts.

Experience Level

Experienced Professionals

Previous helpdesk experience is an added advantage. Candidates should review the official job posting for the complete experience requirements.

Work Location

Bangalore, Karnataka, India

Job Type

Permanent

Salary

The salary details are not disclosed in the provided job posting. The posting displays the starting base salary as [X] [currency], but the actual amount and currency are not provided. Candidates should verify the compensation details during the recruitment process.

How to Apply?

Click on the official Capgemini application link provided below.
Review the Associate Software Engineer job description.
Check the eligibility criteria and required skills.
Complete your profile with accurate professional and contact information.
Upload your updated resume if required.
Review the application details carefully.
Submit your application.
Monitor your email and Capgemini career profile for further recruitment updates.

Apply Here:

Capgemini Associate Software Engineer – Official Application

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Disclaimer

This job information is provided for informational and career guidance purposes. Job availability, eligibility criteria, responsibilities, location, salary, work shifts, and recruitment procedures may change at the discretion of the company. Candidates are advised to verify all details on the official Capgemini application page before applying.

Hima_Hire does not guarantee selection or employment. Candidates should apply through the official recruitment link and provide accurate information during the application process.

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Capgemini Hiring 2026 | Associate Software Engineer | Bangalore | Technical Support

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Capgemini is hiring Associate Software Engineers in Bangalore for a voice-based L1 technical support role. Experienced professionals with communication, troubleshooting and basic computer skills can apply.

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