NTT DATA Hiring 2026 | Call Center Associate | Gurugram | Apply Now
Application Link: Apply Online – NTT DATA Call Center Associate
NTT DATA Hiring 2026 – Call Center Associate Opportunity
NTT DATA is hiring for the position of Call Center Associate in Gurugram, Haryana. This is a full-time work-from-office opportunity suitable for graduates, freshers, and candidates with relevant BPO or sales experience.
The role focuses on outbound calling, telecom product sales, customer engagement, consultative selling, objection handling, and achieving sales targets. Candidates with strong English communication skills and the ability to work in a high-volume calling environment can apply.
About NTT DATA
NTT DATA is a global digital business and IT services company providing technology, consulting, and business solutions to organizations across industries. The company offers opportunities across technology, business operations, customer support, consulting, and other professional functions.
Job Details
- Company: NTT DATA
- Position: Call Center Associate
- Location: Gurugram, Haryana, India
- Job Type: Full-time
- Work Mode: Work from Office
- Experience: Freshers welcome; 1–2 years preferred
- Qualification: Graduate preferred
- Salary: Not disclosed in the official job posting
- Shift: US–Canada night shifts
- Working Hours: 10 hours per shift, including breaks as per company policy
Eligibility Criteria
- Graduates are preferred.
- Freshers are welcome to apply.
- 1–2 years of relevant experience is preferred.
- BPO or sales experience is an advantage.
- Strong English communication skills are required.
- Ability to communicate in a neutral and clear English accent.
- Ability to work in a high-volume outbound calling environment.
- Willingness to work US–Canada night shifts.
- Ability to work 100% from the office.
- Strong customer service and persuasive communication skills.
- Basic computer and system handling skills.
Job Responsibilities
- Make outbound calls to Canada-based customers.
- Promote telecom plans, upgrades, bundles, and retention offers.
- Understand customer requirements and recommend suitable solutions.
- Achieve daily, weekly, and monthly sales targets.
- Handle customer objections and rejections professionally.
- Maintain accurate customer and call records in the CRM.
- Follow approved scripts, quality standards, and process requirements.
- Manage customer follow-ups effectively.
- Deliver a positive customer experience while driving sales.
- Document customer interactions and relevant call information accurately.
Skills Required
- English Communication
- Neutral/Clear English Accent
- Sales & Consultative Selling
- Persuasive Communication
- Active Listening
- Customer Empathy
- Objection Handling
- Customer Service
- Outbound Calling
- Telecom Product Sales
- Sales Target Achievement
- CRM Handling
- Call Documentation
- Follow-up Management
- Resilience & Rejection Handling
- Basic Computer/System Skills
Other Benefits
- US–Canada night shift opportunity.
- Company-provided pick-up and drop facility for night shifts.
- Career growth and learning opportunities.
- Opportunity to develop customer service, sales, communication, and CRM skills.
Selection Process
The selection rounds are not disclosed in the official job posting. The number and format of recruitment rounds may vary depending on NTT DATA's hiring process.
Why Apply for NTT DATA Call Center Associate?
- Opportunity to work with a global technology and business services company.
- Freshers can apply.
- Opportunity to build professional experience in customer service and sales.
- Exposure to international customers, particularly Canada-based customers.
- Night-shift transport support is provided as mentioned in the job opportunity.
- Opportunity to develop communication, sales, CRM, and customer-handling skills.
- Potential career growth and learning opportunities.
Who Should Apply?
This opportunity is suitable for:
- Fresh graduates looking for their first full-time job.
- Candidates with 1–2 years of BPO or sales experience.
- Candidates with strong spoken English communication skills.
- Applicants interested in outbound calling and telecom sales.
- Candidates comfortable working US–Canada night shifts.
- Job seekers who are comfortable working 100% from the office in Gurugram.
- Candidates interested in customer service, sales, and business process roles.
How to Apply for NTT DATA Hiring 2026?
Interested and eligible candidates can apply online through the official NTT DATA careers portal.
Step 1: Click on the official application link below.
Step 2: Review the job requirements and eligibility criteria.
Step 3: Complete your application with accurate personal, educational, and professional details.
Step 4: Submit your application and wait for further communication from the NTT DATA recruitment team.
Official Application Link:
https://careers.nttdata.com/global/en/job/NTT1GLOBAL372701EXTERNALENGLOBAL/Call-Center-Associate
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Disclaimer
This job information is provided for educational and informational purposes. Candidates should carefully review the official NTT DATA job posting before applying. Job requirements, eligibility, salary, working conditions, recruitment stages, and other details may change at the employer's discretion. Hima_Hire does not guarantee selection or employment.
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SEO Title
NTT DATA Hiring 2026 | Call Center Associate | Gurugram | Freshers Apply
Meta Description
NTT DATA is hiring Call Center Associates in Gurugram. Freshers can apply. Check eligibility, skills, responsibilities, night shift benefits, and apply online.

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