ChargePoint Hiring – Associate Technical Support Engineer Opportunity
Application Link
Apply Here:
https://www.chargepoint.com/about/opportunities/job?gh_jid=6567903002
ChargePoint Hiring – Associate Technical Support Engineer Opportunity
ChargePoint is hiring for the position of Associate Technical Support Engineer in Bangalore. This opportunity is suitable for BCA and B.Sc graduates from the 2025 and 2026 batches. Freshers can apply, while candidates with up to 1 year of experience may also be eligible.
The role involves technical and customer support, application support, networking, hardware and software troubleshooting, cloud-based platforms, and customer issue resolution.
About ChargePoint
ChargePoint is a technology company focused on electric vehicle charging infrastructure and related software and services. The company provides charging solutions and cloud-based platforms for electric vehicle charging.
Job Details
Company Name: ChargePoint
Position: Associate Technical Support Engineer
Job Type: Full-Time
Location: Bangalore, Karnataka, India
Work Mode: Bangalore Office
Qualification: BCA / B.Sc
Eligible Batches: 2025 / 2026
Experience: Freshers or Minimum 1 Year of Experience
Shift: Night Shift May Be Required
Salary: Not Disclosed
Eligibility Criteria
- BCA or B.Sc graduates from the 2025 or 2026 batch.
- Freshers can apply.
- Candidates with a minimum of 1 year of relevant experience may also apply.
- Basic understanding of technical and customer support.
- Knowledge of networking fundamentals such as TCP/IP and M2M communications.
- Understanding of cloud-based management platforms and application support.
- Ability to troubleshoot hardware and software issues.
- Good understanding of computer systems and mobile devices.
- Strong analytical and troubleshooting skills.
- Excellent verbal and written English communication skills.
- Willingness to work night shifts when required.
Job Description
ChargePoint is looking for an Associate Technical Support Engineer to provide technical and customer support for its technology platforms and solutions. The role involves troubleshooting technical issues, assisting customers, supporting applications, and working with cloud-based management platforms.
The selected candidate will work with technical teams and customers to identify, investigate, document, and resolve hardware, software, networking, and application-related issues.
Key Responsibilities
- Provide technical and customer support for products and applications.
- Investigate and troubleshoot hardware and software issues.
- Support cloud-based management platforms and applications.
- Troubleshoot computer systems and mobile devices.
- Work with networking fundamentals including TCP/IP and M2M communications.
- Analyze customer-reported technical problems and identify appropriate solutions.
- Use Salesforce or other CRM tools to manage customer support cases.
- Use Jira and other bug management tools to track technical issues.
- Document troubleshooting procedures and technical solutions.
- Create and maintain knowledge articles and support documentation.
- Assist in preparing test plans and test cases.
- Collaborate with technical and engineering teams to resolve complex issues.
- Track and follow up on reported bugs and technical issues.
- Maintain clear communication with customers and internal teams.
Key Skills Required
- Technical Support
- Customer Support
- Networking Fundamentals
- TCP/IP
- M2M Communications
- Cloud-Based Management Platforms
- Application Support
- Hardware Troubleshooting
- Software Troubleshooting
- Computer Systems
- Mobile Devices
- Salesforce
- CRM Tools
- Jira
- Bug Management
- Documentation
- Knowledge Article Creation
- Test Plans
- Test Cases
- Analytical Skills
- Problem-Solving Skills
- English Communication
Preferred / Bonus Skills
- Microsoft certifications.
- Linux certifications.
- Networking certifications.
- Knowledge of cloud-based applications.
- Experience with CRM platforms.
- Experience with Jira or similar bug management tools.
- Strong troubleshooting and analytical abilities.
- Good written and verbal communication skills.
Selection Process
- Online Application
- Resume Screening
- Technical Screening / Assessment
- Technical Interview
- HR Discussion
- Final Selection
The selection process may vary depending on ChargePoint's recruitment requirements.
Why Apply?
- Opportunity to start a career in technical support.
- Suitable opportunity for BCA and B.Sc graduates.
- Freshers can apply.
- Gain experience in networking and application support.
- Work with cloud-based management platforms.
- Develop hardware and software troubleshooting skills.
- Gain exposure to CRM and bug management tools.
- Develop technical documentation and testing skills.
- Build strong customer support and communication skills.
- Gain experience in a technology-driven work environment.
Who Should Apply?
- BCA graduates from the 2025 or 2026 batch.
- B.Sc graduates from the 2025 or 2026 batch.
- Freshers interested in technical support.
- Candidates with up to 1 year of relevant experience.
- Candidates interested in networking and application support.
- Candidates with knowledge of TCP/IP and M2M communications.
- Candidates interested in cloud-based platforms.
- Candidates with strong troubleshooting and analytical skills.
- Candidates with good verbal and written English communication skills.
How to Apply?
Interested and eligible candidates can apply through the official ChargePoint careers portal using the application link provided above.
Candidates should review the official job description and eligibility requirements before submitting their application.
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Disclaimer
The recruitment details are based on the provided ChargePoint job information. Candidates should verify the latest eligibility criteria, job requirements, shift details, and application information on the official ChargePoint careers portal before applying.
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ChargePoint Hiring 2026 | Associate Technical Support Engineer | Bangalore | BCA/B.Sc Freshers
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ChargePoint Hiring 2026 for Associate Technical Support Engineer in Bangalore. BCA and B.Sc graduates from 2025 and 2026 batches can apply. Freshers eligible.
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