Zinier Hiring 2026 | Platform Support Engineer (L1) | Bangalore | 0–2 Years
Zinier Hiring 2026 | Platform Support Engineer (L1) | Bangalore | 0–2 Years
Application Link
Apply Here:
https://zinier.breezy.hr/p/7eefd4d49b75-platform-support-engineer-l1
Zinier Hiring – Platform Support Engineer (L1) Opportunity
Zinier is hiring for the position of Platform Support Engineer (L1) in Bangalore. This is an excellent opportunity for candidates with 0–2 years of experience who are interested in technical support, debugging, cloud services, APIs, databases, and customer-facing technology roles.
Selected candidates will join Zinier's global support team and provide technical support across the Zinier platform. The role involves troubleshooting platform issues, analysing logs and data, resolving customer requests, and collaborating with internal technical teams. :contentReference[oaicite:0]{index=0}
About Zinier
Zinier is a technology company focused on empowering frontline and deskless workers through its no-code platform. The company develops technology solutions that help businesses improve the productivity and efficiency of their field operations. Zinier has a global team with operations including Bangalore, India. :contentReference[oaicite:1]{index=1}
Job Details
Company Name: Zinier
Position: Platform Support Engineer (L1)
Job Type: Full-Time
Location: Bangalore, Karnataka, India
Qualification: Bachelor's Degree in a relevant field
Experience: 0–2 Years
Salary: Not Disclosed
Eligibility Criteria
- Candidates with a Bachelor's degree in a relevant field can apply.
- Professionals with 0–2 years of experience in technical support or related roles are eligible.
- Freshers with strong analytical and debugging skills may also be considered.
- Strong problem-solving and analytical skills are required.
- Good written and verbal communication skills are preferred.
- Willingness to work in 24/7 support rotations and occasional weekend shifts may be required.
Job Description
Zinier is looking for a Platform Support Engineer to become part of its global support team. The role involves providing technical assistance to customers, diagnosing and resolving platform issues, investigating logs and API failures, analysing data discrepancies, and escalating complex issues when required. :contentReference[oaicite:2]{index=2}
Key Responsibilities
- Monitor and respond to customer requests through email, chat, and phone.
- Diagnose and resolve L1/L2 technical issues.
- Troubleshoot workflow misconfigurations, API failures, and data discrepancies.
- Investigate logs and analyse JSON payloads to identify issues.
- Trace workflow execution paths to isolate problems.
- Resolve technical requests independently and escalate complex issues when required.
- Document findings, solutions, and technical issues clearly.
- Contribute to knowledge-base documentation and support processes.
- Participate in product and technical training.
- Support on-call rotations and occasional weekend support as required.
Key Skills Required
- JavaScript
- JSON
- HTML
- CSS
- REST APIs
- Basic SQL
- Log Analysis
- Operating Systems
- Cloud Services
- Web Application Architecture
- Technical Troubleshooting
- Customer Support
Preferred Skills
- Knowledge of Grafana or similar monitoring and observability tools.
- Knowledge of Java, Python, or JEE frameworks.
- Basic familiarity with Linux environments.
- Experience with workflow-based or field-service management systems.
- Knowledge of ITIL V3/V4 is an added advantage.
- Experience with ticketing systems such as Jira is beneficial.
Selection Process
- Online Application
- Resume Screening
- Technical Screening / Assessment
- Technical Interviews
- HR Discussion
- Final Selection
Why Apply?
- Opportunity to work with a global technology company.
- Gain experience in technical support and platform engineering.
- Work across APIs, databases, cloud services, and web applications.
- Develop strong debugging and problem-solving skills.
- Work closely with engineering and customer-facing teams.
- Opportunity to grow into senior technical support and platform engineering roles.
Who Should Apply?
- Freshers with a Bachelor's degree and strong technical fundamentals.
- Professionals with 0–2 years of technical support experience.
- Candidates interested in platform support and troubleshooting.
- Graduates with knowledge of JavaScript, SQL, APIs, HTML, or CSS.
- Candidates interested in cloud technologies and customer-facing technical roles.
How to Apply?
Interested candidates can apply through the official Zinier careers portal using the application link provided above.
Connect With Hima_Hire
WhatsApp Channel
https://whatsapp.com/channel/0029VbAvE9ZAInPhNyWfxo2x
Telegram Channel
https://instagram.com/hima_hire
https://www.linkedin.com/in/himashalini
YouTube
https://youtube.com/@MajjigaHimashalini2230
Disclaimer
The recruitment details are based on the provided job information and official Zinier job listing. Candidates should verify the latest eligibility criteria, salary details, job availability, shift requirements, and application information on the official recruitment portal before applying.
Keywords
Zinier Hiring 2026, Zinier Jobs 2026, Platform Support Engineer Jobs, Platform Support Engineer L1, Zinier Freshers Jobs, Bangalore Jobs for Freshers, Technical Support Engineer Jobs, IT Support Jobs Bangalore, Application Support Engineer Jobs, Cloud Support Jobs, SQL Jobs, JavaScript Jobs, API Support Jobs, 0–2 Years Experience Jobs, Hima_Hire Jobs
SEO Title: Zinier Hiring 2026 | Platform Support Engineer | Bangalore | 0–2 Years
Meta Description: Zinier Hiring 2026 for Platform Support Engineer (L1) in Bangalore. Candidates with a Bachelor's degree and 0–2 years of experience can apply for this full-time technical support role.
Comments
Post a Comment