Sutherland Hiring 2026 | Associate – Account Management | Freshers Apply Now
Sutherland Hiring 2026 | Associate – Account Management | Freshers Apply Now
Application Link
Apply Here:
https://jobs.smartrecruiters.com/Sutherland/744000088998535-associate-account-management
Sutherland Hiring – Associate Account Management Opportunity
Sutherland is hiring for the position of Associate – Account Management. This is an excellent opportunity for freshers and 2025 batch graduates who are interested in Customer Support, Email Support, Chat Support, Social Media Support, and Digital Customer Operations.
Selected candidates will work with global customer support teams and help deliver excellent customer experiences through multiple digital communication channels.
About Sutherland
Sutherland is a global business process transformation company providing technology-driven customer experience, digital operations, and business process services to organizations worldwide.
Job Details
Company Name: Sutherland
Position: Associate – Account Management
Job Type: Full-Time
Location: Bhopal, Madhya Pradesh
Qualification: Any Full-Time HSC / Undergraduate / Postgraduate
Experience: Freshers (2025 Passouts Eligible)
Salary: Best in Industry
Eligible Streams
- Arts
- Science
- Commerce
- Engineering
- Pharmacy
- MBA
- MCA
Eligibility Criteria
- Full-Time HSC, Undergraduate, or Postgraduate graduates can apply.
- 2025 passout candidates are eligible.
- Excellent written and verbal English communication skills.
- Good typing speed and analytical ability.
- Strong customer service skills.
- Willingness to work rotational shifts, including night shifts.
- Candidates should reside within 25 km of the Bhopal office.
Job Description
Sutherland is looking for Associate – Account Management professionals to provide exceptional customer support through Email, Chat, and Social Media channels. The role involves resolving customer queries, maintaining service quality, and achieving operational goals.
Key Responsibilities
- Resolve customer queries through Email, Chat, and Social Media platforms.
- Deliver excellent customer experience and timely resolutions.
- Meet Customer Satisfaction (CSAT) and productivity targets.
- Follow data security and confidentiality policies.
- Complete mandatory training and certification programs.
- Attend coaching sessions and implement feedback.
- Maintain schedule adherence and operational performance.
- Achieve defined Service Level Agreements (SLAs).
Key Skills Required
- Excellent Written & Verbal English Communication
- Customer Service Skills
- Email Support
- Chat Support
- Social Media Support
- Analytical Skills
- Typing Skills
- Problem Solving
- Time Management
- Shift Flexibility
- Team Collaboration
Preferred Skills
- Experience or interest in customer operations.
- Ability to handle multiple customer interactions.
- Good understanding of digital communication platforms.
- Strong attention to detail and process adherence.
Work Schedule
- 8 Hours Working + 1 Hour Break.
- 5 or 6 Days per Week.
- Rotational Shifts.
- Night shifts may be included based on business requirements.
Selection Process
- Online Application
- Resume Screening
- Communication Assessment
- Operations Interview
- HR Discussion
- Final Selection
Benefits
- Cab Facility within 25 km radius.
- Learning and upskilling programs.
- Career growth opportunities.
- Exposure to global customer support operations.
- Friendly and collaborative work environment.
Why Apply?
- Great opportunity for fresh graduates to start their career.
- Gain experience in global customer operations.
- Develop communication and professional skills.
- Work with an international organization.
- Build a career in digital customer support.
Who Should Apply?
- 2025 batch freshers.
- Graduates from any stream.
- Candidates interested in customer support and operations roles.
- Applicants with good communication skills.
How to Apply?
Interested candidates can apply through the official Sutherland careers portal using the application link provided above.
Connect With Hima_Hire
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Disclaimer
The recruitment details are based on the provided job information. Candidates should verify the latest eligibility criteria and application details on the official Sutherland careers portal before applying.
Keywords
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SEO Title: Sutherland Hiring 2026 | Associate – Account Management | Freshers Apply Now
Meta Description: Sutherland Hiring 2026 for Associate – Account Management role in Bhopal. Freshers and 2025 batch graduates from any stream can apply for customer support and digital operations jobs.
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