GlobalLogic Hiring 2026 | Technical Support Analyst – 24/7 Operations | Freshers Apply Now
Application Link
Apply Here:
https://www.globallogic.com/careers/technical-support-analyst-24-7-operations-irc300573/
GlobalLogic Hiring – Technical Support Analyst Opportunity
GlobalLogic is hiring for the position of Technical Support Analyst – 24/7 Operations (IRC300573). This is an excellent opportunity for freshers and entry-level candidates who are interested in technical support, IT operations, troubleshooting, system monitoring, and technology services.
Selected candidates will work with support teams to monitor applications, resolve technical issues, troubleshoot problems, and provide operational support in a 24/7 environment.
About GlobalLogic
GlobalLogic is a digital engineering company that helps organizations build innovative software products and digital solutions. The company works with global clients across various industries, providing software development, engineering, and technology services.
Job Details
Company Name: GlobalLogic
Position: Technical Support Analyst – 24/7 Operations (IRC300573)
Job Type: Full-Time
Location: Gurgaon, India (On-site)
Qualification: Bachelor’s Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)
Experience: 0–1 Years (Freshers / Entry-Level Eligible)
Salary: As per Company Standards
Eligibility Criteria
- Bachelor’s Degree in Computer Science, Information Technology, or related fields.
- Freshers and entry-level candidates can apply.
- Basic knowledge of IT systems and troubleshooting concepts.
- Good communication and analytical skills.
- Willingness to work in a 24/7 operations environment.
Job Description
GlobalLogic is looking for a Technical Support Analyst to join its 24/7 Operations team. The role involves monitoring systems, handling technical issues, troubleshooting application problems, and ensuring smooth operational support for business-critical services.
Key Responsibilities
- Monitor applications and systems in a 24/7 support environment.
- Analyze and resolve technical issues.
- Perform troubleshooting and incident management activities.
- Respond to user and system-related support requests.
- Maintain operational reports and documentation.
- Escalate critical issues to appropriate teams.
- Follow IT support processes and procedures.
- Collaborate with internal teams for issue resolution.
Key Skills Required
- Technical Support
- IT Operations
- System Monitoring
- Troubleshooting Skills
- Operating Systems Basics
- Networking Fundamentals
- Incident Management
- Application Support
- Problem Solving Skills
- Communication Skills
- Team Collaboration
Preferred Skills
- Knowledge of Linux or Windows operating systems.
- Basic understanding of databases and SQL.
- Experience with ticketing tools is an advantage.
- Understanding of ITIL processes is preferred.
- Ability to work in rotational shifts.
Selection Process
- Online Application
- Resume Screening
- Technical Assessment
- Technical Interview
- HR Discussion
- Final Selection
Why Apply?
- Great opportunity for freshers to start an IT career.
- Gain experience in technical support and operations.
- Work with a global digital engineering company.
- Develop troubleshooting and technical skills.
- Build a strong foundation in IT operations.
Who Should Apply?
- 2025 and 2026 graduates.
- Computer Science graduates.
- Information Technology graduates.
- Freshers looking for IT support roles.
- Candidates interested in technical operations careers.
How to Apply?
Interested candidates can apply through the official GlobalLogic careers portal using the application link provided above.
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Disclaimer
The recruitment details are based on the provided job information. Candidates should verify the latest eligibility criteria and application details before applying through the official GlobalLogic careers portal.
Keywords
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SEO Title: GlobalLogic Hiring 2026 | Technical Support Analyst | Freshers Apply Now
Meta Description: GlobalLogic Hiring 2026 for Technical Support Analyst – 24/7 Operations role in Gurgaon. Freshers and entry-level candidates with Computer Science or IT degrees can apply.
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