eClerx Hiring 2026 | Analyst – Outbound Voice (Technical Support Agent) | Freshers Apply Now

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eClerx Hiring 2026 | Analyst – Outbound Voice (Technical Support Agent) | Freshers Apply Now

Application Link

Apply Here:

https://fa-ewji-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/83514



eClerx Hiring – Analyst – Outbound Voice (Technical Support Agent) Opportunity

eClerx is hiring for the position of Analyst – Outbound Voice (Technical Support Agent). This is a great opportunity for freshers and experienced candidates who are interested in technical support, customer service, troubleshooting, and client interaction roles.

Selected candidates will be responsible for communicating with customers, understanding technical issues, providing solutions, documenting interactions, and ensuring a positive customer experience.

About eClerx

eClerx is a global business process management and technology services company that provides operations, analytics, automation, and customer support solutions to leading organizations worldwide.

Job Details

Company Name: eClerx

Position: Analyst – Outbound Voice (Technical Support Agent)

Job Type: Full-Time

Location: Chandigarh, India

Qualification: Bachelor’s Degree in any field preferred (Additional technical certifications are a bonus)

Experience: Freshers / Experienced Candidates

Salary: Not Disclosed (As per eClerx standards)

Eligibility Criteria

  • Freshers and experienced candidates can apply.
  • Bachelor’s degree in any discipline is preferred.
  • Strong communication skills.
  • Basic technical knowledge and troubleshooting ability.
  • Customer-focused approach with problem-solving skills.

Job Description

eClerx is looking for motivated candidates for the Analyst – Outbound Voice role. The position involves interacting with customers regarding reported technical issues, understanding problems, providing troubleshooting support, and ensuring timely resolution.

Candidates should have good communication skills, technical aptitude, and the ability to handle customer queries professionally.

Key Responsibilities

  • Contact customers regarding reported technical issues.
  • Understand customer problems and provide appropriate solutions.
  • Perform basic troubleshooting and technical assistance.
  • Document customer interactions and issue details.
  • Maintain accurate records of customer communication.
  • Ensure customer satisfaction through effective support.
  • Escalate complex technical issues when required.
  • Follow company processes and quality standards.

Key Skills Required

  • Technical Support Skills
  • Customer Service Skills
  • Communication Skills
  • Problem-Solving Skills
  • Basic Technical Knowledge
  • Troubleshooting Skills
  • Documentation Skills
  • Customer Relationship Management
  • Attention to Detail

Preferred Skills

  • Previous experience in technical support or customer service is preferred.
  • Technical certifications are an added advantage.
  • Ability to handle customer conversations professionally.
  • Good analytical and troubleshooting skills.

Selection Process

  1. Online Application
  2. Resume Screening
  3. Assessment / Technical Discussion
  4. Interview Round
  5. HR Discussion
  6. Final Selection

Why Apply?

  • Excellent opportunity to start a career in technical support.
  • Suitable for freshers and entry-level candidates.
  • Gain customer service and technical experience.
  • Develop communication and troubleshooting skills.
  • Work with a global business services organization.

Who Should Apply?

  • Fresh graduates looking for technical support jobs.
  • Candidates interested in customer service roles.
  • Applicants with good communication skills.
  • Candidates with technical aptitude and problem-solving ability.
  • Freshers and professionals seeking Chandigarh-based opportunities.

How to Apply?

Interested candidates can apply through the official eClerx careers portal using the application link provided above.

Connect With Hima_Hire

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https://whatsapp.com/channel/0029VbAvE9ZAInPhNyWfxo2x

Telegram Channel

https://t.me/hima_hires

Instagram

https://instagram.com/hima_hire

LinkedIn

https://www.linkedin.com/in/himashalini

Pinterest

https://pin.it/1428adlRK

YouTube

https://youtube.com/@MajjigaHimashalini2230

Email

himahire2230@gmail.com

Disclaimer

The recruitment details are based on the provided job information. Candidates should verify the latest eligibility criteria and application details on the official company website before applying.

Keywords

eClerx Hiring 2026, eClerx Analyst Jobs, Outbound Voice Jobs, Technical Support Agent Jobs, Chandigarh Jobs, Customer Support Jobs 2026, Freshers Jobs India, Technical Support Freshers Jobs, BPO IT Jobs, Hima_Hire Jobs

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eClerx Hiring 2026 | Analyst – Outbound Voice Technical Support Agent | Freshers Apply Now

Meta Description

eClerx Hiring 2026 for Analyst – Outbound Voice Technical Support Agent role in Chandigarh. Freshers and experienced candidates can apply for technical support and customer service jobs.

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