Cognizant Hiring 2026 | Digital Workplace Practice – Service Desk Role | Freshers Apply Now

Cognizant Hiring 2026 | Digital Workplace Practice – Service Desk Role | Freshers Apply Now

Application Link

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Cognizant Hiring – Digital Workplace Practice Service Desk Opportunity

Cognizant is hiring fresh graduates for the position of Digital Workplace Practice – Service Desk Role. This is an excellent opportunity for freshers from three-year undergraduate degree programs who are interested in IT support, service desk operations, technical troubleshooting, and digital workplace solutions.

Selected candidates will work with Cognizant teams to provide technical assistance, resolve user issues, and gain experience in enterprise IT support environments.


About Cognizant

Cognizant is a global technology and consulting company that helps organizations transform their business through digital technologies, IT services, and consulting solutions.


Job Details

Company Name: Cognizant

Position: Digital Workplace Practice – Service Desk Role

Job Type: Full-Time

Location: PAN India (Cognizant Office Locations)

Qualification: Three-Year Full-Time Degree (BCA, B.Sc, B.Com, BA, BBA, B.Voc, BMS, and Other 3-Year UG Degrees)

Experience: Freshers

Eligible Batches: 2025 & 2026 Graduates

Salary: Not Disclosed


Eligibility Criteria

  • Fresh graduates from 2025 and 2026 batches can apply.
  • Must have a three-year full-time undergraduate degree.
  • Eligible degrees include BCA, B.Sc, B.Com, BA, BBA, B.Voc, BMS, and other three-year UG programs.
  • Good communication and problem-solving skills.
  • Interest in IT support and service desk operations.

Job Description

Cognizant is looking for fresh graduates for its Digital Workplace Practice Service Desk team. The role involves assisting users with technical issues, providing IT support, troubleshooting problems, and ensuring smooth workplace technology operations.


Key Responsibilities

  • Provide technical support to users through service desk operations.
  • Resolve hardware, software, and application-related issues.
  • Log, track, and update support tickets.
  • Follow IT support processes and guidelines.
  • Escalate complex technical issues to relevant teams.
  • Assist users with digital workplace tools and services.
  • Maintain quality service delivery and customer satisfaction.

Key Skills Required

  • Basic IT Troubleshooting
  • Windows Operating System Knowledge
  • Hardware and Software Support
  • Networking Basics
  • Communication Skills
  • Problem-Solving Skills
  • Customer Service Skills
  • Ticket Management Basics

Preferred Skills

  • Knowledge of IT Service Management concepts.
  • Basic understanding of computer networks.
  • Experience with troubleshooting technical issues.
  • Ability to work in a team environment.
  • Willingness to learn new technologies.

Selection Process

  1. Online Registration
  2. Resume Screening
  3. Assessment Test
  4. Technical Discussion
  5. HR Interview
  6. Final Selection

Why Apply?

  • Great opportunity for freshers to start an IT career.
  • Work with a leading global technology company.
  • Gain experience in enterprise IT support.
  • Learn workplace technology and service management.
  • Opportunity to grow in the IT industry.

Who Should Apply?

  • 2025 and 2026 graduates.
  • BCA graduates.
  • B.Sc graduates.
  • B.Com, BA, BBA, B.Voc, BMS graduates.
  • Freshers interested in IT support careers.

How to Apply?

Interested candidates can apply through the official Cognizant recruitment registration portal using the application link provided above.


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Disclaimer

The recruitment details are based on the provided job information. Candidates should verify the latest eligibility criteria and application details before applying.


Keywords

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