Capgemini Hiring 2026 | Non-Voice Customer Support Executive | Freshers Apply Now
Capgemini Hiring 2026 | Non-Voice Customer Support Executive | Freshers Apply Now
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Capgemini Hiring – Non-Voice Customer Support Executive Opportunity
Capgemini is hiring for the position of Non-Voice Customer Support Executive – Webform CSR. This opportunity is suitable for freshers and experienced professionals who have strong written communication skills and are interested in customer support, email support, and business operations.
Selected candidates will work on customer queries through webforms and provide accurate solutions while maintaining quality standards.
About Capgemini
Capgemini is a global technology and consulting company providing services in digital transformation, cloud, engineering, artificial intelligence, and business operations across the world.
Job Details
Company Name: Capgemini
Position: Non-Voice Customer Support Executive – Webform CSR
Job Type: Full-Time
Location: Kolkata, West Bengal
Qualification: Graduate in Any Discipline
Experience: Freshers / Experienced Professionals
Salary: Best in Industry
Eligibility Criteria
- Graduates from any discipline can apply.
- Freshers and experienced candidates are eligible.
- Strong written English communication skills required.
- Good typing and documentation skills.
- Ability to work in rotational shifts.
- Strong attention to detail and problem-solving ability.
Key Skills Required
- Written Communication Skills
- Customer Support
- Email Support
- Webform Handling
- Customer Issue Resolution
- Problem Solving
- Typing Skills
- Attention to Detail
- Multitasking
- Process Adherence
- Customer Service Skills
Key Responsibilities
- Handle customer queries through webforms and digital channels.
- Provide accurate and timely responses to customer issues.
- Maintain customer communication records.
- Follow company processes and quality guidelines.
- Identify customer concerns and provide suitable solutions.
- Maintain accuracy while handling multiple requests.
- Meet productivity and quality targets.
Selection Process
- Online Application
- Resume Screening
- Communication Assessment
- Operations Interview
- HR Interview
- Final Selection
Why Join Capgemini?
- Opportunity to start a career with a global IT services company.
- Gain experience in customer support and business operations.
- Develop professional communication skills.
- Work in a structured corporate environment.
- Career growth opportunities for freshers.
Who Should Apply?
- Fresh graduates looking for customer support jobs.
- Candidates with good written English skills.
- Graduates interested in non-voice process roles.
- Professionals seeking opportunities in business operations.
How to Apply?
Interested and eligible candidates can apply through the official Capgemini careers portal using the application link provided above.
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Disclaimer
The recruitment details above are based on the provided job information. Candidates should verify the latest eligibility criteria and application details before applying.
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Meta Description: Capgemini Hiring 2026 for Non-Voice Customer Support Executive role in Kolkata. Freshers and graduates can apply for webform customer support jobs.

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