Capgemini Hiring 2026 | Non-Voice Customer Support Executive | Kolkata | Any Graduate | Apply Now
Capgemini Hiring 2026 | Non-Voice Customer Support Executive | Kolkata | Any Graduate | Apply Now
Application Link
Apply Here:
https://careers.capgemini.com/job/Kolkata-Non-Voice-Customer-Support-Executive/1399740433/
Capgemini Hiring – Non-Voice Customer Support Executive
Capgemini is hiring Non-Voice Customer Support Executives for its Kolkata office. This is an excellent opportunity for fresh graduates and experienced candidates looking to start or build their careers in customer support, business process services, and operations.
About Capgemini
Capgemini is a global leader in consulting, technology services, engineering, and digital transformation. Operating in more than 50 countries, the company provides innovative business and technology solutions while offering excellent learning opportunities and career growth for fresh graduates.
Job Details
Company Name: Capgemini
Role: Non-Voice Customer Support Executive
Job Type: Full-Time
Location: Kolkata, West Bengal
Qualification: Any Graduate
Experience: Freshers & Experienced Candidates
Salary: As Per Company Standards
Eligibility Criteria
- Any Graduate can apply.
- Freshers and experienced candidates are eligible.
- Good written English communication skills.
- Basic computer knowledge and typing proficiency.
- Ability to work in a team-oriented environment.
Key Skills Required
- Written English Communication
- Typing Speed & Accuracy
- Customer Issue Resolution
- Attention to Detail
- Problem Solving
- Multitasking
- Process Adherence
- Team Collaboration
- MS Office & Basic Computer Skills
Key Responsibilities
- Handle customer queries through non-voice support channels.
- Resolve customer issues accurately within defined timelines.
- Maintain high quality and productivity standards.
- Update customer records and case details in internal systems.
- Follow standard operating procedures and company policies.
- Collaborate with internal teams to ensure timely issue resolution.
- Deliver a positive customer experience.
Selection Process
- Online Application
- Resume Shortlisting
- Online Assessment (if applicable)
- Communication/Operations Interview
- HR Interview
- Final Offer
Why Join Capgemini?
- Opportunity to work with a leading global IT company.
- Excellent learning and career development programs.
- Professional work environment with global exposure.
- Career growth in customer support and business operations.
- Comprehensive training for fresh graduates.
Who Should Apply?
- Any Graduate seeking an entry-level corporate role.
- Freshers interested in customer support and operations.
- Candidates with strong written communication and typing skills.
How to Apply?
Interested candidates can apply through the official Capgemini Careers portal using the application link provided above.
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Disclaimer
Disclaimer
The above job information is based on the official Capgemini Careers website. Capgemini does not charge any fee during the recruitment process. Candidates should verify all eligibility criteria before applying.
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