Analyst Customer Care Executive Hiring 2026 | US Voice Process | Freshers | Apply Now
Analyst Customer Care Executive Hiring 2026 | US Voice Process | Freshers | Apply Now
Application Link
Apply Here:
https://fa-ewji-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/83990
Analyst – Customer Care Executive (Inbound US Voice Process) Hiring
A leading organization is hiring for the role of Analyst – Customer Care Executive (Inbound US Voice Process). This is an excellent opportunity for fresh graduates who are looking to start their career in customer support, international voice process, and sales operations. The role involves handling US-based customers, providing support, resolving queries, and offering product-related assistance.
Job Details
Company Name: Analyst (Customer Care Executive – Inbound US Voice Process)
Job Type: Full-Time
Job Location: India (As per company requirement)
Experience: Freshers / Experienced
Shift: Rotational Shifts (Including Night Shifts, Weekends, and Holidays)
Salary: As Per Company Standards
Eligibility Criteria
- Bachelor’s degree preferred.
- Freshers can apply.
- Strong English communication skills required.
- Ability to work in US voice process environment.
- Comfortable with rotational shifts and night shifts.
Key Skills Required
- Excellent verbal and written English communication
- Customer service and inbound voice support
- Sales and upselling skills
- Active listening and customer handling
- Problem-solving and objection handling
- Basic computer skills
- CRM tools knowledge (preferred)
- Time management and multitasking
- Ability to work in a fast-paced environment
- Flexibility for rotational shifts, weekends, and holidays
Key Responsibilities
- Handle inbound calls from US customers.
- Assist customers with queries and concerns.
- Provide accurate product and service information.
- Upsell and cross-sell products where applicable.
- Maintain customer satisfaction and service quality.
- Record interactions in CRM systems.
- Meet individual and team performance targets.
- Follow company guidelines and service standards.
Selection Process
- Online Application
- Resume Screening
- Communication Assessment
- Voice/HR Interview
- Final Selection
Why Apply?
- Opportunity to work in US-based customer support process.
- Good exposure to international communication and sales.
- Skill development in customer handling and CRM tools.
- Career growth in BPO and customer service domain.
Who Should Apply?
- Fresh graduates looking for BPO / customer support roles.
- Candidates with strong English communication skills.
- Individuals willing to work in rotational shifts.
- People interested in sales and customer service careers.
How to Apply?
Interested and eligible candidates can apply through the official company careers portal using the application link provided above. Apply early to increase your chances of selection.
Connect With Hima_Hire
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https://instagram.com/hima_hire
https://www.linkedin.com/in/himashalini
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https://youtube.com/@MajjigaHimashalini2230
Disclaimer
The recruitment information above is based on the official company careers portal. Candidates should verify the latest details before applying. This role may involve rotational shifts including night shifts as per business requirements.
Keywords
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