Analyst – Customer Care Executive Hiring 2026 | US Voice Process | Freshers | Pune | Apply Now
Analyst – Customer Care Executive Hiring 2026 | US Voice Process | Freshers | Pune | Apply Now
Application Link
Apply Here:
https://fa-ewji-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/83990
Analyst – Customer Care Executive (Inbound US Voice Process)
A leading global organization is hiring for the position of Analyst – Customer Care Executive (Inbound US Voice Process – Sales & Upselling) in Pune, Maharashtra. This opportunity is open to freshers and experienced candidates who possess excellent English communication skills and are interested in building a career in international customer support and sales.
About the Company
The hiring organization is a globally recognized multinational company that delivers customer experience and business process solutions. Employees gain exposure to international clients, modern CRM platforms, structured training programs, and long-term career growth opportunities in customer support, sales, and business operations.
Job Details
Company Name: Confidential (Oracle Careers)
Post Name: Analyst – Customer Care Executive (Inbound US Voice Process – Sales & Upselling)
Job Type: Full-Time
Job Location: Pune, Maharashtra
Qualification: Bachelor's Degree in Any Discipline (Preferred)
Experience: Freshers / Experienced
Expected Salary: As Per Company Standards
Eligibility Criteria
- Bachelor's Degree in any discipline is preferred.
- Freshers with excellent communication skills are encouraged to apply.
- Previous customer service or call center experience is an added advantage.
- Excellent spoken and written English communication skills.
- Basic computer knowledge and willingness to learn CRM tools.
- Customer-focused attitude with strong interpersonal skills.
Key Responsibilities
- Handle inbound calls from customers based in the United States.
- Resolve customer queries professionally and efficiently.
- Explain products, pricing, offers, and promotional campaigns.
- Identify opportunities to upsell products and services.
- Handle customer concerns and objections effectively.
- Record customer interactions accurately in the CRM system.
- Achieve individual and team sales and customer satisfaction targets.
- Stay updated on products, services, and company policies.
Required Skills
- Excellent Spoken & Written English
- Communication & Interpersonal Skills
- Customer Service Orientation
- Sales & Persuasion Skills
- Problem-Solving Ability
- Time Management
- Multitasking
- Basic Computer Skills
- CRM Tools (Preferred)
Preferred Candidate Profile
- Comfortable working in a fast-paced environment.
- Willing to work rotational shifts, including evenings, weekends, and holidays.
- Positive attitude with a customer-first mindset.
- Quick learner with excellent listening skills.
Selection Process
- Online Application
- Resume Screening
- Communication Assessment
- HR Interview
- Operations / Manager Interview
- Final Offer
Why Apply?
- Work with international (US) customers.
- Build strong communication and customer service skills.
- Gain hands-on experience with CRM systems and global support operations.
- Develop sales, customer relationship, and business process expertise.
- Excellent learning opportunities and career growth in the BPO and customer support industry.
How to Apply?
Interested and eligible candidates can apply through the official Oracle Careers portal using the application link provided above. Apply as early as possible to improve your chances of being shortlisted.
Connect With Hima_Hire
WhatsApp Channel
https://whatsapp.com/channel/0029VbAvE9ZAInPhNyWfxo2x
Telegram Channel
https://instagram.com/hima_hire
https://www.linkedin.com/in/himashalini
YouTube
https://youtube.com/@MajjigaHimashalini2230
Disclaimer
The recruitment information above is based on the official Oracle Careers job posting and publicly available information. Candidates are advised to verify all eligibility criteria and recruitment details before applying. The company does not charge any application fee during the recruitment process.
Keywords
Customer Care Executive Hiring 2026, US Voice Process Jobs, Inbound Voice Process Jobs, Customer Support Jobs Pune, BPO Jobs Freshers, International Voice Process Jobs, Sales Executive Jobs, Call Center Jobs, Oracle Careers Jobs, Freshers Jobs 2026, Hima_Hire Jobs
SEO Title: Analyst Customer Care Executive Hiring 2026 | US Voice Process | Freshers | Pune | Apply Now
Meta Description: Apply for Analyst – Customer Care Executive (US Voice Process) Hiring 2026 in Pune. Freshers and experienced candidates can apply. Check eligibility, responsibilities, required skills, selection process, and apply online.
Comments
Post a Comment