Sutherland Hiring Associate / Sr. Associate (Customer Support) 2026 | Freshers Eligible | Apply Now
Sutherland Hiring Associate / Sr. Associate (Customer Support) 2026 | Freshers Eligible | Apply Now
Application Link
Apply Here:
https://jobs.smartrecruiters.com/Sutherland/744000130147679-applicant-associate-sr-associate
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Sutherland Hiring Associate / Sr. Associate (Customer Support) 2026
Sutherland is inviting applications for the position of Associate / Sr. Associate (Customer Support) at its Navi Mumbai office. This is an excellent opportunity for freshers and experienced candidates looking to start or grow their careers in customer support, client communication, and business operations.
About Sutherland
Sutherland is a global business process transformation company that combines human-centered design with advanced technologies to deliver exceptional customer experiences. With operations across multiple countries, Sutherland provides digital transformation, customer support, and business process services to leading organizations worldwide.
Job Details
Company Name: Sutherland
Role: Associate / Sr. Associate (Customer Support)
Job Type: Full Time
Location: Navi Mumbai, India
Work Mode: Work From Office
Qualification: High School Diploma / Any Graduate or Equivalent
Experience: 0 – 2 Years
Salary: Best in Industry
Eligibility Criteria
- High School Diploma, Graduate, or equivalent qualification.
- Freshers are welcome to apply.
- 0–2 years of customer support or related experience.
- Strong verbal and written communication skills in English.
- Ability to work in a fast-paced environment.
Key Responsibilities
- Serve as the primary point of contact for B2B customers.
- Handle customer interactions through Voice, Email, and Chat support.
- Resolve customer queries efficiently and professionally.
- Provide excellent customer service and support.
- Maintain accurate records of customer interactions.
- Follow company processes and quality standards.
- Collaborate with internal teams to ensure customer satisfaction.
Required Skills
- Excellent verbal and written communication skills.
- Good customer handling abilities.
- Basic knowledge of Windows operating systems.
- Understanding of email etiquette.
- Problem-solving and analytical skills.
- Ability to work independently and within a team.
- Adaptability to rotational shifts.
Shift Details
- Willingness to work in rotational shifts.
- Both day and night shifts may be required.
- Flexibility to support business requirements.
Why Join Sutherland?
- Excellent opportunity for freshers to start their careers.
- Work with a globally recognized organization.
- Professional growth and learning opportunities.
- Exposure to international customer support operations.
- Collaborative and employee-friendly work environment.
- Competitive compensation and benefits.
How to Apply?
Interested and eligible candidates can apply through the official Sutherland careers portal:
Apply for Associate / Sr. Associate (Customer Support)
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Keywords
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