Sutherland Hiring Applicant – Associate / Sr. Associate 2026 | Freshers & Experienced Eligible | Apply Now
Sutherland Hiring Applicant – Associate / Sr. Associate 2026 | Freshers & Experienced Eligible | Apply Now
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Sutherland Hiring Applicant – Associate / Sr. Associate 2026
Sutherland is hiring Applicant – Associate / Sr. Associate for its Navi Mumbai location. This is an excellent opportunity for freshers and experienced candidates looking to build a career in customer support, client servicing, and business process operations. The role involves handling customer interactions through calls, emails, and chat while delivering exceptional customer service. 0
About Sutherland
Sutherland is a global digital transformation and business process services company that helps organizations deliver exceptional customer experiences through AI, automation, analytics, and technology-driven solutions. The company serves clients across multiple industries worldwide. 1
Job Details
Company Name: Sutherland
Role: Applicant – Associate / Sr. Associate
Job Type: Full Time
Location: Navi Mumbai (Airoli), Maharashtra, India
Experience: Freshers / Experienced
Expected Salary: Up to ₹6 LPA*
Eligibility Criteria
- High School Diploma / Any Graduate or equivalent qualification.
- Freshers are welcome to apply.
- 0–2 years of experience preferred.
- Good verbal and written communication skills in English.
- Strong customer service orientation.
- Ability to work independently and manage time effectively.
- Good problem-solving and interpersonal skills.
Candidates should possess strong communication abilities, customer service skills, and the ability to handle customer interactions professionally. 2
Key Responsibilities
- Handle customer interactions through Calls, Email, and Chat.
- Provide accurate and timely support while meeting SLAs.
- Take ownership of customer issues and ensure resolution.
- Maintain customer records and interaction documentation.
- Handle sensitive situations with professionalism and empathy.
- Meet quality, productivity, attendance, and performance metrics.
- Identify recurring issues and suggest process improvements.
- Deliver excellent customer experience in every interaction.
The role focuses on supporting business customers while maintaining service quality and operational excellence. 3
Required Skills
- Customer Support
- Email & Chat Support
- Communication Skills
- Problem Solving
- Time Management
- Customer Relationship Management
- Documentation Skills
- Attention to Detail
- Interpersonal Skills
- Team Collaboration
Benefits & Perks
- Cab facility available within eligible distance.
- Professional training and onboarding support.
- Career growth opportunities.
- Exposure to international business processes.
- Dynamic and collaborative work environment.
- Learning opportunities in customer experience management.
The position includes transportation benefits for eligible employees and structured support for career development. 4
Why Join Sutherland?
- Work with a globally recognized digital transformation company.
- Excellent opportunity for freshers to start their careers.
- Gain experience in customer support and business operations.
- Develop communication and client management skills.
- Access to learning and professional development programs.
- Collaborative and growth-focused workplace culture.
How to Apply?
Interested and eligible candidates can apply through the official Sutherland Careers portal:
Apply Here:
https://www.jobs.sutherlandglobal.com/job-details/applicant-associatesr-associate-in-amazon-jobs-1264373
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SEO Title: Sutherland Hiring Applicant Associate/Sr Associate 2026 | Freshers Eligible
Meta Description: Sutherland is hiring Applicant Associate/Sr Associate in Navi Mumbai. Check eligibility, responsibilities, skills, salary details, and apply online through Hima_Hire.
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