Kyndryl Hiring Technical Support Specialist | Freshers Apply Now | Hyderabad
Kyndryl Hiring Technical Support Specialist | Freshers Apply Now | Hyderabad
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Kyndryl is inviting applications for the position of Technical Support Specialist in Hyderabad. This is an excellent opportunity for fresh graduates who are passionate about IT Support, Networking, Cloud Technologies, and Customer Service to start their careers with a leading global technology services company.
About Kyndryl
Kyndryl is one of the world's largest IT infrastructure services providers, supporting mission-critical systems for leading businesses globally. The company specializes in cloud computing, AI-powered solutions, cybersecurity, networking, and digital transformation services.
Job Details
Company Name: Kyndryl
Role: Technical Support Specialist
Job ID: R-61769
Location: Hyderabad, Telangana, India
Job Type: Full-Time
Work Mode: In-Person
Experience: Freshers
Educational Qualification
Eligible Degrees:
BCA
B.Sc (Computer Science)
B.Com (Computer Science)
Key Responsibilities
Provide Level 1 technical support to B2B customers.
Troubleshoot hardware, software, and service-related issues.
Support Windows, macOS, Microsoft O365, VMware, and networking environments.
Resolve VPN connectivity, Outlook, Exchange, Teams, Webex, Slack, and collaboration tool issues.
Handle password resets and incident management.
Log and track tickets using IT service management tools.
Escalate unresolved issues to higher support teams.
Ensure SLA, KPI, and customer satisfaction targets are achieved.
Required Skills
Excellent verbal and written English communication skills.
Strong troubleshooting and customer support abilities.
Knowledge of:
Windows OS
macOS
Microsoft Office 365
VMware
Networking Fundamentals
Internet Security
Collaboration Tools (Teams, Webex, Slack)
Familiarity with IT ticketing systems.
Preferred Skills
Cisco Networking knowledge.
Cisco Certification (Preferred).
Experience with Cisco Nexus and Cisco IOS.
Knowledge of F5 ASM and LTM troubleshooting.
Network automation or scripting knowledge.
Why Join Kyndryl?
Opportunity to work with global enterprise clients.
Free certifications and technical training programs.
Learning opportunities in Cloud, Networking, and AI technologies.
Career growth into advanced technical and leadership roles.
Inclusive and employee-focused work culture.
Exposure to cutting-edge enterprise technologies.
What Kyndryl Offers
Career development programs.
Microsoft, Google, and Amazon certifications.
Professional mentoring and coaching.
Hybrid-friendly and employee wellness programs.
Global learning opportunities.
Hands-on experience with enterprise IT infrastructure.
Important Note
Candidates who meet the eligibility criteria are encouraged to apply as early as possible. Selection will be based on technical knowledge, communication skills, and interview performance.
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Disclaimer
The recruitment information provided on Hima_Hire is collected from official company career pages and publicly available sources. We do not charge any fee for job applications and are not involved in the recruitment process. Applicants are advised to verify all details through the official company website before applying.
Keywords
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